The response to the Jackson reforms has taken the classic five stages of grief: denial, anger, bargaining, depression and acceptance (although not everyone has worked through all the stages yet).
When the original reforms were first published, back in 2010, many confidently predicted that the reforms would never come to pass (denial stage) and the report would quietly gather dust, particularly as this coincided with the new coalition government with many anticipating they would have more pressing matters to worry about than civil costs reforms.
The “new” proposals for fixed costs across the fast-track are, of course, no more than what had been proposed originally. The further proposals for fixed fees for most claims with a value of up to £100,000 are more significant and far reaching than originally proposed. It is certainly true that Jackson’s original report suggested the possibility of extending fixed fees further if his initial reforms were successful, but I suspect most observers anticipated that his original package of reforms would, if implemented, take sufficient heat out of the system such that further reform would be unnecessary. We therefore now find ourselves in a much “worse” position than expected from the initial Jackson Report.
The Association of Costs Lawyers seems to have been particularly susceptible to the denial stage of the grief process.
There do appear to have been some members who genuinely believed that the Jackson reforms presented all kinds of exciting opportunities for Costs Lawyers, including costs budgeting and (apparently) the project management of litigation. In reality, it was difficult to see that any new work generated could realistically compensate for the large volume of lower value work that would disappear. It is only from the perspective of positive denial that some of the ACL’s past decisions make any real sense.
There was, at one stage, quite a lot of discussion about the ACL going to university milk rounds to promote becoming a Costs Lawyer as a wonderful future career. Post-Jackson this was difficult to justify on any level. In so far as the ACL’s primary role is to promote the interests of its members, it was not obviously consistent with that role to encourage a new group of, potentially, better qualified new entrants to join the profession just as the existing work was likely to begin to dry up. Equally, it is difficult to see how the very uncertain outlook for the costs profession could ever be honestly presented as a golden opportunity for new graduates.
The ACL has traditionally been run through the hard work of members volunteering their time (with some invaluable paid support staff). It was therefore an odd decision, in light of Jackson and with future financial pressure likely if membership numbers started to drop as a consequence of the reforms, to take on, for the first time, a paid CEO and paid Policy Officer. (Both roles have now, perhaps unsurprisingly, been scrapped.)
Again, the decision to spend, apparently, £10,000’s on a new website for the Association (that, in terms of IT input, looks like a few hours’ work) is not one that made obvious sense in a post-Jackson world.
If some of these past decisions were made during a period of collective “denial”, we can perhaps hope that an element of “acceptance” will now come to pass (even if combined with “anger” and “depression”) and the Association can now consider what it’s future will be. It certainly cannot continue as though Jackson was something that happened to other people only.
Ancient Chinese curse: “May you live in interesting times”.
And so, Lord Justice Jackson has published his recommendations for extending fixed fees. The key proposals for extending fixed recoverable costs (“FRC”) to all fast-track cases, and a significant increase in fixed fees for the majority of claims with a value of up to £100,000, are no great surprise.
In more detail, he proposes:
- All recoverable costs in the fast track should be fixed, the figures should be reviewed every three years.
- A new ‘intermediate’ track with a streamlined procedure should be created for monetary relief cases above the fast track, which are of modest complexity and up to a value of £100,000.
- There should be a grid of FRC for intermediate track cases, the figures should be reviewed every three years.
- There should be FRC for (a) applications to approve settlements for children and protected parties and (b) costs only proceedings, in respect of intermediate track cases.
- Save as set out in recommendation (iv), Part 8 claims should be excluded from the proposed FRC regime.
- The Civil Justice Council should, in conjunction with the Department of Health, set up a working party to develop a bespoke process for clinical negligence claims up to £25,000, together with a grid of FRC for such cases.
- There should be a voluntary pilot of capped recoverable costs, in conjunction with streamlined procedures, for business and property cases with a value up to £250,000. If the pilot is successful, such a regime should be made available at the judge’s discretion for any suitable case in the Business and Property Courts or the Business and Property Lists of the County Court.
- For FRC cases, where a defendant fails to beat a claimant’s Part 36 offer, instead of indemnity costs applying in place of FRC, the claimant should be awarded a 30% or 40% uplift on costs. (This is what I suggested, although with a different level of uplift, 18 months ago.)
- A mediated agreement has been reached as to a new claims process for NIHL claims, with corresponding FRC, and this is endorsed.
- The Aarhus Rules should be adapted and extended to all judicial review claims.
- Costs management should be introduced, at the discretion of the judge, in ‘heavy’ judicial review claims.
Once the new reforms have bedded in, it is proposed that further consideration should be given to further extensions of fixed fees for other cases. It is proposed that this review should be after four years.
In relation to fast-track matters, they should be placed into four bands of complexity, band 1 being the least complex and band 4 the most:
- Band 1: RTA non-personal injury, defended debt cases;
- Band 2: RTA personal injury (within protocol), holiday sickness claims;
- Band 3: RTA personal injury (outside protocol), employers’ liability accident, public liability, tracked possession claims, housing disrepair, other money claims; and
- Band 4: Employers’ liability disease claims (other than noise-induced hearing loss, which is set to have its own dedicated FRC scheme), any particularly complex tracked possession claims or housing disrepair claims, property disputes, professional negligence claims and other claims at the top end of the fast-track.
The criteria to qualify for the new intermediate track would be:
- The case is not suitable for the small claims track or the fast-track;
- The claim is for debt, damages or other monetary relief, no higher than £100,000;
- If the case is managed proportionately, the trial will not last longer than three days;
- There will be no more than two expert witnesses giving oral evidence for each party;
- The case can be justly and proportionately managed under a new expedited procedure;
- There are no wider factors, such as reputation or public importance, which make the case inappropriate for the intermediate track;
- The claim is not for mesothelioma or other asbestos-related lung diseases;
- Alternatively, if the above do not apply, where there are particular reasons to assign the case to the intermediate track.
When will all this happen?
Firstly, it would need government approval and then go out for public consultation. Then the relevant Civil Procedure Rules would need to be re-written. There is no realistic prospect of this all happening by October 2017. April 2018 also looks optimistic. We are probably therefore looking at October 2018. In response to questions, Jackson indicated that the goalposts should not be moved mid-litigation. I would therefore anticipate that the trigger-date will be the date of issue (ie all claims issued on or after 1 October 2018).
In Azure East Midlands v Manchester Airport Group Property Developments Ltd  EWHC 1644 (TCC), a pre-Denton decision, it was held that a delay of two days in filing costs budgets in the context of a time frame of seven days was a “trivial” breach.
In Wain v Gloucestershire County Council  EWHC 1274 (TCC), again pre-Denton, the Court held that serving a costs budget served a day late was a “trivial” breach and an application for relief from sanctions was allowed.
In Utilise TDS Limited v Davies  EWCA Civ 906, another appeal heard at the same time as Denton and reported with it, the claimant failed to comply with an Unless Order by filing a costs budget 45 minutes late. The Court of Appeal held this delay to be “trivial”.
Most recently, in the judgment in Lakhani v Mahmud  EWHC 1713 (Ch), the defendant was one day late in filing its budget. The judge at first instance refused relief from sanctions on the basis the breach was “not a trivial breach. It is a serious breach.” This was a case specific decision and the full judgment needs to be considered to understand the reasons as to the conclusions as to the seriousness of the breach. However, on appeal the decision was upheld even if some doubt was cast on whether the original judge had correctly followed the sequence of tests as set out by Denton.
The problem with these decisions is that if the issue of whether a delay of one or two days is, or is not, a serious/trivial breach is a matter which is fact sensitive, it inevitably leads to parties who are in breach feeling justified in making applications for relief and the other side feeling equally justified opposing those applications. Satellite litigation prevails.
The current prediction is that Lord Justice Jackson will recommend fixed fees are extended to all claims with a value of less than £100,000. If this is true, and subsequently introduced, there are two obvious issues to comment on:
- Without undertaking a detailed statistical analysis, it is reasonable to estimate that a figure of £100,000 is likely to mean at least twice as much costs work will survive as if the figure had been set at the previously mooted figure of £250,000. That is a good thing.
- A number of costs firms appear to have muddled through the original Jackson reforms as a consequence of the additional work generated by costs budgeting compensating, in part, for the loss of other work. Fixed fees for all claims under £100,000 will coincide with costs budgeting being abandoned for this category of claim. This, combined with the other significant losses in work that will result from the extension of fixed fees, is likely to see civil costs work decline in volumes by 80-90% compared to current levels, and that is against the serious job losses that have already been seen. That is a bad thing.
An interesting recent blog post from Kerry Underwood discusses offshoring legal work.
He admits to a direct interest in this issue as Underwoods Solicitors offshore some of their work through their South African office and other firms have used this facility.
He also suggests:
“The same is true in relation to costs lawyers: why is it necessary to prepare a bill of costs here when it could be prepared for a fraction of that cost abroad?”
If memory serves me right, a few years ago a costs firm did outsource much of their work to Pakistan. It did not go well and the firm is no longer trading.
Of course, one example of offshoring not working is not evidence the theory is flawed. However, I believe part of the problem stemmed from the fact that the overseas costs draftsmen did not have access to the full files of papers. In theory, the relevant papers were meant to be scanned and sent over, but this no doubt proved impractical for larger matters.
Therein lies the problem so far as costs work is concerned. The majority of solicitor firms’ files are still, at least in part, paper based. Access to all relevant documents is essential to properly prepare a bill of costs. Unless, and until, firms move over to fully paperless offices it is unlikely outsourcing of costs work will catch on. By that stage, most cases will be subject to fixed fees in any event and the economies that might be achieved by offshoring volume costs work will no longer be available. There is likely to be limited demand for offshoring a relatively small number of higher value (and thus more important) costs matters.
The nice people at 4 New Square invited me to their Summer Party on Tuesday evening. Although the weather was terrible, they had had the sense to book an indoor venue.
In addition to their own embarrassment of riches in terms of their specialist costs counsel, there were also a number of other costs practitioners attending as guests and it gave me the opportunity to catch up on the latest news and gossip from the costs world.
In no particular order:
- Word on the grapevine is that Lord Justice Jackson is likely to recommend next moth that fixed costs are introduced for all claims with a value of up to £100,000, as opposed to his previously mooted figure of £250,000. This may be no more than rumour and we will shortly know for sure.
- One experienced costs draftsman was of the view that the Jackson reforms to date had led to approximately 50% of independent costs firms closing and job losses in the profession running at a similar level.
- In September 2014, a record number of almost 200 new students started the Costs Lawyer training course. Current numbers are barely in double figures.
- One well-informed source estimated that once the full Jackson shake-up has gone through we may be left with around 200 practising Costs Lawyers.
Plenty for me to comment on in the coming days, weeks and months.
- The Court of Appeal has handed down judgment in the important case of Harrison v University Hospitals Coventry & Warwickshire NHS Trust  EWCA Civ 792 concerning the correct approach to take to detailed assessment where there has been a costs management order made.
The facts of the case are irrelevant. The four points of principle that emerge are:
· Where a costs management order has been made, in relation to future estimated costs, at detailed assessment the court will not depart upwards or downwards from that approved budget without ‘good reason’. The court declined to provide further guidance on what amounted to ‘good reason’ other than to comment: “Costs judges should therefore be expected not to adopt a lax or over-indulgent approach to the need to find ‘good reason’”. This clearly leaves plenty of scope for argument on detailed assessment.
· No such ‘good reason’ is required in relation to incurred costs. Incurred costs are to be the subject of detailed assessment in the usual way, except to the extent to which the court may take into account comments made in relation to incurred costs by the judge when the costs management order was made.
· Importantly, the making of a costs management order does not close-off arguments on assessment as to what global figure would be proportionate for the case. This is because “the costs judge ordinarily will still … ultimately have to look at matters in the round and consider whether the resulting aggregate figure is proportionate”.
· For the purposes of proportionality and the transitional provisions, a claim is “commenced” when the relevant proceedings are issued by the court, not the date they are sent to the court. This is important for those cases issued around 1 April 2013. Unless the court actually issued the claim form before 1 April 2013, the new proportionality test will apply to post-1 April 2013 work.
It was a funny old General Election.
We witnessed the worst Conservative manifesto in history and watched as the Prime Minister went, in the public eye, from “strong and stable” to “weak and wobbly” in a few short weeks. The Conservative share of the vote duly increased by 5.5% compared to the brilliant and ruthless campaign run by David Cameron at the last election.
A highly efficient Labour campaign saw the all-conquering Jeremy Corbyn fall a mere 55 seats behind the disastrous Conservative campaign and achieve a massive 4 seats more than the terrible Labour campaign of Gordon Brown in 2010.
The Liberal Democrats ran a no-brainer of a campaign to appeal to the 48% of the population who voted Remain, and duly saw their share of the vote decline by 0.5% compared to their train-crash result in 2015.
At a more granular level, Diane Abbott had, what was widely regarded as being, the worst election campaign of an individual British politician in living memory. She was duly returned with a 12.2% increase in support and a massive 75.1% share of the vote in her constituency. (This was before any proper medical explanation was advanced for her shockingly poor media performance.)
In politics, perception may well be all. Nevertheless, one does begin to wonder whether voters were partaking in a parallel election to that being observed by most political commentators.
Meanwhile, back in the world of law and cold hard facts, Access to Justice tweeted: “We definitively prove that #PIReforms are a huge mistake!” on the basis that research they commissioned apparently shows the government’s personal injury reforms will boost insurers’ profits by up to £700m a year. Virtually simultaneously, the Law Society Gazette published an article highlighting that motor insurers suffered combined losses of £3.5bn last year as a consequence of the changes to the Ogden rate change.
In a post-truth world, there is a “fact” out there to satisfy any point of view.
What steps in costs litigation are (non-Costs Lawyer) law costs draftsmen able to undertake?
Although the issue, inexplicably, still sometimes arises, it should now be clear (post-Kynaston v Carroll  EWHC 2179) that they can appear at (first-instance) detailed assessment hearings so long as they are properly instructed by the legal representative on record.
However, the role of independent (ie not in-house) costs draftsmen extends beyond advocacy at detailed assessment. It is not uncommon for costs draftsmen/costs firms to:
- Serve Notices of Commencement.
- Make Part 36 offers in detailed assessment proceedings.
Is this permissible?
Both Notices of Commencement and Part 36 offers are subject to the formalities that go with service (CPR 6). If a costs draftsman is not on record as acting for a party (and, further, not an authorised litigator), can they properly serve a Notice of Commencement or Part 36 offer?
The answer is possibly now to be found in the recent decision of Coulson J in Ndole Assets Ltd v Designer M&E Services UK Ltd  EWHC 1148 (TCC).
In brief terms, the issue arose as to whether a non-regulated claims firm could properly serve a Claim Form and Particulars of Claim on behalf of a litigant in person. It was not in issue that the claim firm was not permitted to carry out reserved activities.
The judgment analyses whether service of Claim Form and Particulars of Claim amounted to “prosecution” of the proceedings (a reserved activity). If I have understood the judgment correctly, it concludes that such service was a reserved legal activity but this was a task that could legitimately be delegated to a third party, it being noted that service by process-servers happens all the time:
“In my view, the (partial) answer to this is that process-servers are engaged by the relevant solicitors to carry out this particular task. They have the solicitors’ delegated authority to serve the documents. In those circumstances, since the solicitors on the record are responsible for the carrying out of all reserved legal activities, the solicitors remain responsible for the service of the documents, even if they have sub-contracted the task to professional process-servers. In that way, there is nothing inconsistent in concluding that the service of proceedings by process-servers is a reserved legal activity, for which the solicitors on the record are and remain responsible.”
To the extent to which a solicitor could delegate such a task, so could a litigant in person.
If this reasoning is correct, it would equally mean solicitors could delegate the service of a Notice of Commencement or the making of a Part 36 offer to external law costs draftsmen. The extent to which such work needs to be properly supervised and undertaken under express instructions is less straightforward.
Kerry Underwood’s Personal Injury Small Claims, Portals and Fixed Costs has now been published and is available to order here.
Running to over 1,300 pages over three volumes, you certainly get your money’s worth (a steal at £80).
The value of the book falls into three categories:
- It is an indispensable practical guide for any claimant or defendant lawyer (or insurer) dealing with lower value personal injury claims. It is full of tips and guidance that will not only assist on a day-to-day basis but may make the difference between a happy client and a professional negligence claim.
- It should be on the shelf of any costs practitioner who deals with fixed fee cases (or who needs to identify when a case should have been fixed fee).
- It is absolutely essential reading for mangers/owners of claimant solicitor firms who deal with personal injury work. This book spells out how to keep this work profitable (and includes detailed model funding agreements). Failure to buy this book, and follow the advice, may well make the difference between still having a profitable business in five years’ time and having shut up shop long before then.